Salon at the Door, based in Karachi, is a hair and makeup services company that comes to you – anytime, anywhere. This may literally be a dream come true for some women.
“If you’re going to rise, you might as well shine”.
Hira Shamsi followed this chant to kick-start her journey of “Salon at the Door” and she’s made it big.
How did you come up with the idea of “Salon at the door”?
Brewing up ideas is never easy; but for me, there has been a number of reasons which led to the creation of Salon at the door.
To start off with, my life has shown me various colors, which connected me with the idea of operating such a venture. It all started when I was a teen, and on my visits to neighborhood salons, I spent hours waiting for my turn.
After stepping into my professional life, I was miles away from my personal beauty needs due to lack of time. Later, it became even more difficult with a household and kids to look after.
At that point, I finally understood the sheer need of an Online Salon, which would cater women according to their schedule. The idea of getting pampered with the comfort of their own home and most importantly to get all the services on a nominal budget.
What was your motivation behind this venture?
As I stated earlier, the need of such a Salon service was always there, yet not recognized in the past. However, after the adoption of E-Commerce in Pakistan and with increasing needs of customers, especially of females, who face difficulties to find some personal time for themselves to look pretty as always. All this led to start an Online Salon.
How is your service different or better than other salons?
I would simply say our services are of “Premium Quality”. The same is reflected in the reviews that we keep receiving.
Share a few reasons why your clients hire your services?
- Wide Range of Salon Services
- Using only Branded & Genuine products
- Highly Skilled, Professionally trained Salon staff
- All Services are delivered with due Hygiene and utmost safety
What service(s) or product(s) do you offer?
You name it and we have it.
Starting from basic services like waxing & threading, a number of signature facials, scrubs, and massage services are also offered. We also have hair experts who can address all your hair related problems and issues.
Are people open to the idea of letting in a stranger to their homes?
Not many customers feel comfortable when they call us and they have several reservations and fears, however, once they give it a try, they become comfortable in calling us again and again.
To ensure the safety of our clients, we always recommend our employees to carry their CNICs for verification.
What’s your process of vetting your beauticians?
We personally interview and evaluate all candidates. They are also asked to demonstrate their skills. Nevertheless, we also ask them to bring a guaranteer for their conduct, attitude & seriousness towards the work.
How can women book your services?
The procedure does not only sound simple but is also very easy.
Here are quick steps:
- Choose the services or services
- Choose your preferred time slot
- Book an appointment by our 24/7 call service @ 0332-3068001 or by sending us a message on Whatsapp
Yes, at times we turn down clients, due to security concerns for our staff. We equally feel security concerns to send our staff to strange places.
Any challenges that you faced that proved to be an obstacle?
Which business does not have challenges? I feel it’s all about your determination, vision and clarity, and how you cope up with those challenges.
By the grace of Allah, no challenge has given a hard time so far or has stopped us from achieving our objectives.
How far are you willing to go to succeed?
The best answer according to me should be “Sky is the limit”.
For the time being, we set small objectives & once those are achieved, we set tougher ones for attaining the next service level. We wish to be the most popular home salon service in Pakistan.
How do you generate new ideas?
I believe in teamwork hence, I always involve my team and take their feedback on customers’ needs, contemporary trends of the industry and how we can make room for further improvement of our services.
Besides that, I always keep myself up to date with the latest trends, services, and products.
With every festival, season or occasion, we try to bring in new ideas which could be further developed.
How do you define success?
Success to me is the contented feeling of my every single client, the words of appreciation and most importantly the feeling of making a difference in someone’s life by any means.
What is your favorite aspect of being an entrepreneur?
There is no better feeling than seeing a small plant grow into a young tree in a short span of time. I also enjoy being flexible with the work schedule, involvement and passion towards my work.
How do you manage work life balance?
Although it’s not easy for a working woman, but since I love both; my work and my children, I try to create a balance between the two ends by putting in a lot of extra efforts, and mainly it is because of my husband’s encouragement that I’m able to follow my dream.